[Resolved]  HDFC Bank — Rs. 150 Refund for the failed transaction

Note: This complaint is against both hdfc bank as well as "Freecharge Payment Technologies / FreeCharge.in". But I was unable to mention both name in here.

I had a UPI transaction on freecharge app for the 'pay later' payment on 6th Aug 2021 12:43pm. The transaction was failed, but the amount Rs. 150 was deducted from hdfc bank account.
UPI Transaction ID: OCTAP[protected].

I had many interactions with hdfc bank as well as freecharge.

When I contacted hdfc bank, they said transaction was successful, contact freecharge for refund.
HDFC complaint # HBL=[protected], Ref No:[protected]

When contacted to freecharge, they said transaction was unsuccessful, contact hdfc bank for refund.
freecharge query {Ticket#3078391}

I have attached the transaction screenshots and email communications with both.

Both are closing my query after denying the refund.
I know the amount is small, but why should I bear the amount unnecessary?

So my request is that both party should interact with each other keeping me in a loop before replying.