[Resolved] HDFC Bank — rubbish charges without informing

avantika2388

from Noida, Uttar Pradesh

Jul 29, 2017

Address: New Delhi, Delhi

I hate hdfc for all the ignorant attitude towards the customer.
I was not informed on mail or on message that my account balance is low and i need to credit some amount otherwise rs 531 will be charged.

Hdfc bank charged 531 rupees two times from my account without informing me. Because of this one of my payments cheque bounced which is an embarrassment to me.

Due to that bounced cheque i need to pay 250 as a penalty.

I want to close my account with you people and want my money to be refunded.
My acc no. [protected]

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Sep 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Mr. Praveen Gaur contacted you to assist you with your issue. You may contact him on [protected] for assistance.

-Anay
HDFC Bank Customer Assistance