[Resolved]  HDFC Bank — rude behaviour by hdfc bank kullu branch (hp) staff

Address: 175142

Dear sir

I am a valuable customer of hdfc bank kullu branch and i have saving account in your branch. This is related to misbehaviour by bank staff with me.

That on dated[protected] i went to hdfc bank kullu for depositing cash and inquiring internet bank facilities available to hdfc customers. When we entered into bank premises we wished him and told him about the internet banking facility. He was not busy but rudly replied to us, wait for some times. That after some times i again went to same officer and requested "why you are not providing me information related to internet bank facilities" during the entire conversation his entire body language was very arrogant and he doesn't know how to talk to a customer.
Then he raised his voice that "you have to wait". I dont know his particular name. This incident happen on date:[protected]
A customer is more important than the branch manager. If this behaviour continues then god save this bank.

Kindly take necessary action to solve my problem and action against hdfc bank staff including branch manager.
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Sep 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, complete address of the branch, complete details of the staff and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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