[Resolved]  HDFC Bank — Rude behaviour of the collection agent over the call

One of the ####S from collection agency NAMED GAURAV[protected] called me and was very rude while talking. I know I have to make the payment which I was supposed to be done today OR Max by monday. But his words and the way he was TALKING WAS UNPROFESSIONAL. I WANT SUCH ### TO BE REMOVED FROM THE COMPANY AS THIS IS NOT THE WAY TO TALK TO THE CUSTOMERS WHOSE RECORD WAS CLEAN BEFORE THIS PANDEMIC. THIS PANDEMIC MADE PEOPLE CHANGED THEIR LIFE DUE TO LOOSING THEIR JOBS. AND THE SAME THING HAPPENED WITH ME SO THAT MADE DIFFICULT ME TO PAY ON TIME.

DON'T MAKE SUCH ### TO TALK TO THE CUSTOMERS AS THE PEOPLE IN DEPRESSION CAN COMMIT SUICIDE.

I WANT SERIOUS ACTION AGAINST THIS #### AND WANT UPDATE ON THIS ASAP.
Thanks and regards
Charles