[Resolved] HDFC Bank — Salary account negative balance

Vernika Gupta

Jul 6, 2020

Address: HDFC Bank ltd. SCF 56-57 phase 11, Mohali -160062 Punjab

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

Plz juistice to me. -7000 is huge amount to me. What is the solution?
What is the action will take against this bank.

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Vernika Gupta's [Complaint's author] reply, Jul 7, 2020

I have complained on HDFC resolver site and reference no is RES7167367. I have complained on above link also. Please close my salary ccount in HDFC.
Cust id 111601905
Phase 11 mohali punjab branch