[Resolved] HDFC Bank — salary account on hold for credit card payment

Nadeembhat

from Chhachhrauli, Haryana

Nov 11, 2017

Address: New Delhi, Delhi, 110047

Website: HDFC

Hi,
I am nadeem using the bank account from 7-8 years and holding credit card from 3-4 years now. I always make the payment on time. But this time i told the credit card team that i have an engagement and won't be able to make the min due payment for 2 months and they still put my funds/salary on hold. Hdfc bank has also raised crf for it. Crf number: 06251795
Please unhold my payments so that i can pay the min due amount. Below are the details
Credit card number: [protected]
Phone: [protected]
Email: [protected]@gmail.com

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Dec 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Nov 17, 2017

Updated by Nadeembhat Has it not been 3 working days for you guys?
This is how you make fake commements to the customers. You didn't get back to me.
Unbelievable services. Gonna highlight on media.