[Resolved] HDFC Bank — saving account hold for credit card payment

narayan hyd

from Hyderabad, Telangana

Sep 21, 2017

Address: Hyderabad, Andhra Pradesh, 500003

Dear sir,

Due to some medical issue i count pay the min amount for two month so bank has hold the 57k total amount. But i have already transfer 15k which is min due amount up to now. With out any notice my bank account they have hold my saving account after paying the min balance then also account is in hold and they are saying that credit card will be permanently blocked..

I am going to pay the rest amount with in a 10 days if they will release the amount

So kindly suggest me. I do not want to block my card

Regards,
Customer

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Oct 25, 2018

Complaint marked as Resolved

not solved not response also.. pls do the needfully ASAP not sloved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account/card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Sep 23, 2017

Updated by narayan hyd Dear Team,

The issue has been solve.

thank you

Regards,
customer

Sep 25, 2017

Updated by narayan hyd customer care are chatted me. they have given false info to me ..after paying the min amount they are saying that your card is in permanently blocked mode.. i have requested that i have admitted in hospital for 2 month and i am having all the documents also...

Sep 25, 2017

Updated by narayan hyd worth response ..i am going to close all the accounts and also my family members accounts also

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Comments

bnz321

Mar 8, 2018

worst bank I have even seen, they put my salary account on hold, I didn't use my card for almost 1 year and 6 months, Still I was charged almost 30k. The whole amount was taken to the card. I was not even aware. My company has a policy that I cant change my salary account. I Was stuck with HDFC Bank. They took this advantage of this policy and took the WHOLE SALary to credit card. I tried calling CUSTOMER CARE they said they cant help, I tried calling collection team no response. I escalated this issue with the bank still no response. I sent 7 reminder emails still no go.

I don't understand why do HDFC bank treat customer like ###. I am really disappointed, I will never recommend HDFC for any of my employees