[Resolved] HDFC Bank — savings account blocked due to non-payment of credit card

Noel William

from Bengaluru, Karnataka

Address:

560043

My account has been blocked due to no bill payment done for the credit card for the last months. I've been trying to reach the customer care team, but always get to hear "our agents are busy, please try again later. I cannot access the money or make the min amount due payment.

There is no way to even get in touch and inform them to auto debit a certain amount so that the account gets released.

Is this what hdfc vouches for the customer service?

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Sep 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance