| Address: 600042 |
| Website: leads.hdfcbank.com/applications/webforms/apply/errpg/badserver.asp |
Bank didn't respond in time to my complaint number hbl[protected] case number 06024615, docket number[protected] dtd 4th oct 2017 and due date 2 working days. Bank repeats its mistake again.
Dear mrdhayananth and mrmathai
Happy diwali greetings
Bit surprised that no response from mr mathai to my complaint hbl[protected] case number 06024615 and docket number[protected]
About his finding upon investigation complaint date 4th oct dead line for resolution 2 working day
I am shocked again to see minimum balance amount of rs 708 deducted on 13th oct 2017 irrespective of maintaining minimum balance amount for general savings account
Not giving proper response to complaint and repeating same mistake again and again is a serious violation and unethical banking practice
With this mail i notify that i reserve the right to take necessary legal action against hdfc bank and its velachery main road branch officials
I would like to notify that some other staff of the branch are calling my son mr. R. Abhaiguru customer id of hdfc bank810751 who is maintaining another sb account in the same branch are frequently calling him to apply for international credit card.
My son is a student he doesnt have any kind of income he is not eligible to apply for any credit card
Without knowing the fact the concerned official of branch is calling him repeatedly and disturbing him since the calls are received from bank branch landline number the calls are not blocked by the dnd facility activated in the mobile
You are requested to investigate on this matter on priority and do the necessary corrective action within 2 work days including reversal of charges deducted gst earlier dues of rs 256 to advice bank branch staff no to disturb customers on credit card application without verifying eligibility criteria
With regards
Ravirajanb
[protected]
Ravirajan balakrishnan [protected]@yahoo.co.in
4 oct (11 days ago)
To dhayananth. Raj. George. Mathai, loganathanr. Kr.
Grievance. Redr.
Dear mr. Dayananth.
Thanks for your info. Why should i lose rs 256 for no fault of mine i haven't requested to change my account type rather i am compelled to do so which is a violation of agreement with bank. It is clear negligence by bank. Not taking call is an excuse. The answer must be in writing. All my grievances related to non provision of locker. No service by single point contact etc. Not addressed. Hence i would like to escalate the issue till my tax amount is paid upto any level. Let hdfc bank grievance team address the issue after proper investigation. If i didn't receive convincing response then i would take all other options available legally and ethically.
Regards
Ravirajan. B
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