[Resolved]  HDFC Bank Securities — dual sip debit on same day

I've a direct mutual fund scheme under folio #10011812 i. E. Hdfc small cap
Fund direct growth. I've recently started a new sip plan for inr 500 daily against
Direct growth plan and first sip has been deducted on 26th april, 2019.

I've seen that on 16 aug, 2019, sip amount of 500 has been debited twice
From hdfc bank account (So, in total 500*2 = 1000 has been deducted) for 15
Aug and 16 aug however, it has been credited only once into my mutual fund
Account i. E only 500 inr on 16th aug. The description of that translocation
Says that debit has been happened for 15 aug and 16 aug whereas 15th aug
Was national holiday and stock marked was closed.

Please revert one of the transactions happened on 16th aug back to my
Saving account.
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Oct 14, 2019
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
HDFC Securities Customer Care's response
Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

We will be happy to assist you.

Regards
Customer Care
HDFC Securities Ltd
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