[Resolved] HDFC Bank Securities — one assist charge money with my knowledge

nithin Deepak

from Kalpetta, Kerala

Oct 31, 2017

Address: Bangalore, Karnataka

I have received an my phone saying "dear cardmember, we have processed your smartemi request for rs.1299 payable in 03 emis -1.50% roi pm on card ending 4529. Emi amt is exclusive of gst."
I am not interested in this service. Please give me my cash back. I received this message on 30th october. I have file a compliant regard this issue in court saying illegal money transfer.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 1, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2512136 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)