HDFC Bank Securities — sale proceeds not credited after due time.

Address: Ahmedabad, Gujarat, 100001

Hi!

We are nri based at nigeria, west africa.

Me & my wife sold some shares thru hdfc securities on 09/10/2017 and the sale proceeds was supposed to be credited to our accounts on 11/10/2017 but so far as on 13/10/2017 nothing has been deposited.

Upon contacting them, they seem to be least bothered and indifferent to our problem, instead they very easily said that the amount will be credited on either 13th or 16th of october, 2017!!!

Meanwhile, i had issued a cheque to one person based on the belief that my sale proceeds will be deposited on 11/10/2017 but because of this problem i had to beg the person not to deposit the cheque in his bank.

This has caused a damage to my personal reputation in general and also it is very unfortunate that from hdfc securities nobody is bothered about the incident!!!

I await your help to ensure that they would not dare to be so careless & indifferent to other customers in future.

Your sincerely

Dharmesh babaria