HDFC Bank Securities — unauthorized deduction of money for pro-terminal & bling and no activation of pro-terminal

Address: Kannur, Kerala, 670005

Dear sir,
It is observed that following amount was deducted for bg hsl value account
Charges

Rs 2358.82 was deducted from a/c on 08/01/2018
Rs 4718.82 was deducted from a/c on 09/01/2018

You are requested to revert the both amount to my a/c immediately.
How can you deduct amount two time for same item.
You are required to clarify why it happened
I had sent the details of grievance by email to customercare @hdfcsec.com on 9/1/2018 and 10/1/2018 and reminder was sent on 12/1/2018 and even i called hdfc cochin office no.[protected] but nothing has been done so far

Regards

Maya sajeevan
Trade id 753743