[Resolved] HDFC Bank — service charges taken

khaja2mca

Sep 22, 2017

Address: Gurgaon, Haryana, 122001

I am an hdfc bank customer, i have my corporate a/c. My a/c no is "[protected]" from date 01/01/2016 to till date hdfc bank has deducted money from my a/c for amb chrg incl st & cess for nov2016 and amb chrg incl st & cess for dec2016 etc,. How will u deduct my balance without giving any notice. Now want to refund back my money as soon as possible. I want close my account. My contact no is +91-[protected].

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Nov 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

HDFC Bank Customer Care's response Dear Customer,

Our bank official Mr. Arun Verma has spoken to you to address your concern. At the outset, we regret the inconvenience caused to you in this regards.

To close an account, we have requested you to visit to HDFC Bank Branch (DLF Phase 1) and you also agreed on it, once the account closure forms have been received by us, we will reverse the negative balance and close the account.

We also thank you for your patience and cooperation.
Thank you for banking with us and assuring the best of services at all times.

Anay,
HDFC Bank Customer Assistance