[Resolved] HDFC Bank — service in kasavanahalli branch

Ravi4270

from Beawar, Rajasthan

Sep 25, 2017

Address: Bangalore, Karnataka, 560035

In kasavanahalli hdfc bank allways they make customers to wait for long time. Cuz only one person will be available at teller desk. So can you please allocate 2 persons in the teller desk in this branch.

Most of the time ppl visit branches only for cash deposit and withdrawal. So atleast for this there should be good service and bank should provide and value the customers time.

If this continues then no one is going to visit the branches.

Thanks and regards,

Ravi shanker
Contact : [protected]

Was this information helpful?

No (0)

Yes (0)

Nov 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

HDFC Bank Customer Care's response Dear Customer,

At the outset, we sincerely apologies for the inconvenience caused to you by this instance.

We wish to inform that our branch have taken serious note of your feedback and due measures have been taken to match up to your service expectations in future.

We hold your relationship in high esteem and request you not to allow this one experience to dilute your perception of the Bank.

-Bejoy
HDFC Bank Customer Assistance