[Resolved]  HDFC Bank — service tax on pre-closing charge of loan account

Address: Kolkata, West Bengal

I took personal loan of 2.5 lakhs for 4 year in. Loan was being paid in monthly installment through ecs. There was bank condition of charge on pre-closing of loan account (If account is closed with paying all outstanding amount before 4 years), customer will be charged between 0-4% on outstanding loan amount at the time of closing. Charge percentage were defined by time bracket of loan. Ex: 4% on outstanding if returned within 2 years from the day of loan taken. Similarly 3 % on outstanding if returned between 2-3 years and so on. Closing of loan account was not permitted before a year. Now service tax on pre-closing charge were supposed to be give. Lumpsum service tax of rs. 1000 were charged but invoice didn't find mention of service tax: rs. 1000 (12% on pre-closing charge), instead cunningly merged rs. 1000 with pre-closing charge. If there is no indication of service tax on invoice, how will i believe that tax went to government treasury and bank didn't stole rs. 1000 from government.

Awaiting suggestion from expert and thank you in advance.
Regards,
Shiv kumar
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Aug 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

I regret to say this, though I have drop my KYC form for credit card in HDFC main branch, it was not updated and, no one take in person and acknowledge They simply say drop all forms in dropbox.
so far i have repeated this process thrice and no updation, final result is card blocked due to non updation of KYC.

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