[Resolved] HDFC Bank — session expired and money got deducted

Satya291

from Chennai, Tamil Nadu

Feb 21, 2018

Address: Pune, Maharashtra, 411021

On 12th feb 2018, i wanted to do a recharge of 2557/- but as soon as i entered otp no. Processed the transaction the session got expired and money got deducted. The recharge never happened. Since it was last day to recharge i had to do it again, so i did it with lesser amount which was of 873 something.. Which was successful. Still my money is not back. Its been more than 6 working days. Whats the matter?

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Mar 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account no/card no, transaction detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance