[Resolved] HDFC Bank — session expired but money got deducted.

arjunk763

from Mysore, Karnataka

Nov 6, 2017

Address: 560008

I was shopping from groofers application and was ordering something worth 806, as soon as entered net banking password they asked me to enter security question's answer, after entering that money got deducted from my bank account and session got expired. Look into this matter.
Now i don't know where is my money stucked, i just want it back, write to me for further details.

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Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance