[Resolved]  HDFC Bank — Settlement of debt

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

The credit card in question were issued by my husband in my name as he wanted to invest in his business. He has been maxing out the cards since then and since otp and other info is sent to his number, i have never been aware of any debt till now.

Please consider here that i am the sole earning member of my family which consists of my mother, father and younger brother. I have been paying the fees for my brother's education since 2014, along with the taking care of my maternal family.in my previous job, the majority of the salary went in paying the emis of my husband's credit cards, loan, etc, and the remaining was divided between my brother's educational and my family's monthly expenses.

Currently my husband and i are filing for divorce for the reasons mentioned above, as he has been harassing me for more money and has refused to help me in any remaining payments. He has left me even before the legal settlement. I am living alone with no money for now, which has caused serious financial difficulty for my family. My situation is unlikely to improve for the next few months.

I do not have the available funds to make my credit card payment. I am going for a financial settlement with my husband, out of which, he will pay me a fixed amount. I still want to make this debt right. I fully intend come to a settlement with the bank for my debts, but i need a bit more time.in the meantime, it would be helpful if you could hold action on my account.

Hoping for a positive reply here.

Soni rajput.
No-[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2017
Complaint marked as Resolved 
Still Unresolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you. -Manoj

-Bejoy
HDFC Bank Customer Assistance
Jun 29, 2017
Updated by Sony2503
I have sent the mail to [protected]@hdfcbank.com with subject line-Debt Letter for a Settlement, ref ID-TTU[protected] with details. Please help with this.

Thanks.
Jul 03, 2017
Updated by Sony2503
I have not yet been contacted by the bank for any help. Please help me here.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,
We regret to assist you further in the absence of the card details. Please provide the following details to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6119576.
-Anay
HDFC Bank Assistance
Jul 13, 2017
Updated by Sony2503
I have sent the mail at [protected]@hdfc.com. Please assist me here, and help me in coordinating withthe bank.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information