[Resolved]  HDFC Bank — settlement of the card

Address: New Delhi, Delhi, 110059

Hi team,

I had a conversation with manish choudhary from hdfc settlement team on 29th september. I was told to settle my sister's card [protected] at an amount of 46k. My account was debited for 52k regarding the same as it is linked to my account number [protected]. The bank people are not responding to emails neither when i called the settlement team, they are saying to send an email which also they are not responding. My complaints number is as follows : hbl[protected] // hbl[protected] // hbl[protected]. Now i spoke with the relationship manager mukesh rana, he gave me the number of inderjit singh from the settlement team. I spoke with him also, he said to write an email. The above complaint numbers are all for emails which i am dealing since september 09th, but there is no response from the credit card team nor the grievances team.
I really want this to be sorted as these people are simply deducting amount from my salary and my father is medically unfit. I need to get his hospitalization done as well.
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Nov 5, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Catherine D'Rozario
I need the settlement letter as promised before you guys deduct any further salary from my account...
Oct 04, 2017
Updated by Catherine D'Rozario
I was also given the following numbers by Divya from the card team[protected]/8102. Also I spoke with Deepika and she said that she will arrange a callback from the settlement team but no one has called till yet.
This matter is becoming worse now and I have no response from anyone. Kindly settle the amount that was promised and I need a settlement letter asap.

Ph : [protected] // [protected]@gmail.com
Oct 04, 2017
Updated by Catherine D'Rozario
I spoke with Manish Choudhary...Now he wants 62K...The bank is not keeping his words, he has already blocked the salary and now wants more money and not providing the settlement letter for 46K which is promised. THIS BANK IS REALLY A THIEF...THEY ONLY KNOW TO TAKE PEOPLE'S MONEY AND NOT KEEP THEIR PROMISES. He is still so rude and says that he will not settle in 46K, he wants 62K.
Verified Support
Oct 05, 2017
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed wand you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
 
2 Comments

Comments

I spoke with Manish Choudhary...Now he wants 62K...The bank is not keeping his words, he has already blocked the salary and now wants more money and not providing the settlement letter for 46K which is promised. THIS BANK IS REALLY A THIEF...THEY ONLY KNOW TO TAKE PEOPLE'S MONEY AND NOT KEEP THEIR PROMISES. He is still so rude and says that he will not settle in 46K, he wants 62K.
HDFC proposed me for a credit card offer with no charge / no annual charge.
But after few days with phone call they said you have to pay 14000 Approx for the credit card (500 approx monthly instal) and a medical policy, which i am not interested now they send the monthly bill of 534 approx.

please do the needfull ASAp

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