[Resolved]  HDFC Bank — several debits from my savings account

An amount of 25, 000 inr was deposited through cash in my savings account on 4th april 2019.
On 9th april '19, an amount of 708 inr was debited from my account and on 10th april '19, an amount of 708 inr was debited 5 times from my account.
The amount debit was described as "amb chrg incl gst for [month2018/19]-mirxxxxxx".

The total amount i. E debited from my account since the cash deposit of 25, 000 inr sums to around 4, 500 inr.

I'm a student studying in college and this a huge amount that the bank has deducted without any notice regarding the debit. If there is any policy regarding this, the bank should give some notice prior, so that the user can adhere to bank policies.

Requesting to refund the amount in my bank account as soon as possible.

Thanking you
Ritul kumar
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

The charges levied in your Regular Savings account are as per the Bank's Schedule for fees and charges. Please note that you are required to maintain an Average Monthly Balance of Rs. 10000.00 in your account. In case of any further clarification or assistance, you are requested to visit your account branch or our nearest branch.

Kindly visit the following URL to access information for the complete address details of our Branches:

https://bit.ly/1FVOjPE

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32753
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information