HDFC Bank — Shopping through HDFC Smart Buy - Payzapp Credit Not received

I have ordered a mobile Iphone11 through HDFC Smartbuy Amazon offer through my HDFC Infinia Card offer, which enables me to get a cashback of Rs.19200/- after 90 days of invoice. My date of invoice is 2 December 2019. Till date I am waiting to get a single communication, but nothing received. Kindly resolve the issue. The details are

Product- iPhone 11
Date of Invoice - 2 December 2019
Amazon Invoice No - HYD[protected]
Amazon Order No[protected]
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