[Resolved]  HDFC Bank — showing minus balance

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of oct 2017 i had called customer care but i didnt got satisfactory responce from them. When i logged in to my account through net banking for some reason on 5th october 2017 and i see that i have rs -858 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
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Nov 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'll ensure this is taken up promptly. Please share your complete issue, Account No.& registered contact details on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
 
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