[Resolved]  HDFC Bank — statement required for your escrow account no. [protected] - rgrd

Address: Bangalore, Karnataka

Sir,

We had an escrow account bearing no. [protected] and we went to hdfc bank, itpb branch and approached officer on 13/09/2017 and we met aarti karir, and requested for statement for the year 2016-17 which is required for auditing purpose.

It is very sad that we have not got the proper reply and they are very careless... As easy going character and not ready to listen us or guide us... At the end we are not able to get the statement for our escrow account...

Generally we use to get escrow statement from same bank branch without any delay or any reason...

We are giving monthly 5 to 10 files to your home loan section from our project "amrutha heights" and also we are advising customers to go with hdfc home loan...

Here on wards, we have to think 1000 times to whether we have to deal with ur bank or not for the reason of poor quality of services...

I[censored] go any branch customer service is very very poor...

I think hdfc bank is making huge business without any service and hdfc bank employees r getting good salary by treating customers badly...

We hereby request to you that we require bank statement for our escrow statement without any delay...

With regards

Madhusudhan / giridhar
[protected] / [protected]
Amrutha shelters p ltd.,
No. 304, amrutha sparkling nest,
Garudacharpalya, mahadevapura,
Bangalore-560048..
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Oct 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
HDFC Bank Customer Care's response
Hello Amruthas1234

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans.
Verified Support
Sep 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our official Ms. Ekta Mittal contacted you through e-mail and assisted you with your requirement.

-Bejoy
HDFC Bank Customer Assistance
 
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