[Resolved]  HDFC Bank — still my credit card application in "process"

Oct 01, 2017

Updated by Ganesh Orsu HDFC Bank — Credit card process in Progress


I had applied credit card (Application [protected]DV) on 16/09/2017 with my colleague..he had msg from HDFC about credit card delivery but I didn't got any..still my application is in "process".. Don't know why my application took this much of long time..I had submitted every documents what u asked..Verification process also completed on 21/09/2017..I was called to customer representative said Credit card application is still in progress. Till now I have called 4 to 5 times for the status, whenever I call, HDFC representative is saying still in Progress and check after 2 days, I am very disappointed due to response and processing the credit card, the bad part is whenever I call the customer care, representative says check after 2 days. I want to know either it was approved or disapproved? If it was approved why should you don't change my status of application?

Please help me in resolving this issue.

Regards,
Vigneswar

Oct 05, 2017

Updated by Ganesh Orsu Thank you so much for responding on my request..

NAME: ORSU VENKATA VIJAYA VIGNESWAR
Ref.No.: [protected]DV
APPLIED ON : 16/09/2017
PLACE: BHALKI
CONTACT NUMBER: [protected]

Bank agent No. [protected]

Still today my application status is "in process"

Kindly help me to resolve this

Regards
Vigneswar.

Oct 05, 2017

Updated by Ganesh Orsu I don't know what's happening? I was submitted all the documents what your executive asked to me at the time of applying credit card. I informed to your executive about I don't have any ITR V..now I got a mail to complete application I need to submit ITR V..it's not fair..your irritating customers.. Why are you wasting my time if you don't want to provide credit card..? Say directly if I'm not eligible for your credit card..I can step Into another bank..Number of banks are offering me about credit cards but I choose you because of good ranking..Now im thinking choose to another bank..it's not a good service..!

Oct 05, 2017

Updated by Ganesh Orsu Hi this is vigneswar

I had applied credit card (Application ref. No: [protected]dv) on 16/09/3017 and got a call 20th of sep'17 i got for verification after one week and said card will be dispatch within 2 days. After 2 days also i dint get the card info or status of the card, and i called customer care on 29st of sep'17 again customer representative said credit card application is still in progress. Till now i have called 4 to 5 times for the status, whenever i call, hdfc representative is saying still in progress and check after 2 days, i am very disappointed due to response and processing the credit card, the bad part is whenever i call the customer care, representative says check after 2 days.

So finally i don't have choice.. I was chooses i was submitted a complaint in consumercomplaint.in. I got a response after a 3 days from your side.

After that i got a mail for submit itr v to complete application.

I don't know what's happening? I was submitted all the documents what your executive asked to me at the time of applying credit card. I informed to your executive about i don't have any itr v.. Now i got a mail to complete application i need to submit itr v.. It's not fair.. Your irritating customers.. Why are you wasting my time if you don't want to provide credit card..? Say directly if i'm not eligible for your credit card.. I can step into another bank.. Number of banks are offering me about credit cards but i choose you because of good ranking.. Now im thinking choose to another bank.. It's not a right method to treat your customers.

Oct 06, 2017

Updated by Ganesh Orsu Even you dont have common sense about ITR V. No jeed to be submit ITR V for salaried person, ITR V FOR Self employed persons..you was rejected my application because of only I was submitted complaint in Consumer complaint. Finally my credit card application is disapproved..
Kindly recheck my application once..