[Resolved] HDFC Bank — stock market and credit card / loans offerings

[Resolved] HDFC Bank — stock market and credit card / loans offerings

H Hitesh Vasnani from Pune, Maharashtra Oct 3, 2017

Even after complaining by calling hdfc customer care, hdfc is still spamming my phone with stock market messages and credit / loans marketing callls almost every other day.in fact i. Have suddenly started receiving 5 messages a day about buying stock. Your marketing agents are so uncivilised that without even without customer being in aware they simply add your number to the other marketing schemes and database of hdfc database for all messaging n marketing calls.... This is so unacceptable and ridiculous. I am already listed as dnd user with my telephone company... And i wants hdfc to take me off from their # marketing list/ database n stop spamming my phone with non-sense information Hitesh Was this information helpful? No (0) Yes (0)
Nov 4, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 04, 2017 HDFC Bank Customer Care's response Dear Customer, The process of DND registration takes 45 days. This time period is required to ensure deletion of numbers from all databases under circulation. In the interim, there may be rare instance where you may be contacted by our representatives through calls and we request you to ignore the same at your end. We seek your co-operation and understanding in this regard. -Manoj HDFC Bank Customer assistance
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