[Resolved]  HDFC Bank — stopping accidental insurance plan

Address: 832103

Sir

I have already logged a comp line to stop my accidental insurance plan in name of raju halder which is paying through my hdfc diners club international credit card. But the problem is that the insurance team of hdfc debited their monthly premium rs.298 from my credit card every month but credit card team charged me with interest and this becomes a large amount (Last i have paid rs.1500.00 on 2nd june 2017). And now rs.761.36 amount is due to pay to my credit card as you insurance team have already debited their monthly premium using my credit card. I have already logged a comp line to stop my accidental insurance plan after paying rs.1500.00 on 02/06/2017. After logging comp line miss/mrs nagina called me to my registered phone number from[protected] and asking me not able to stop my accidental insurance plan and suggested me to contact credit card team to solved this problem (Over payment) but after taking to credit card team it is understood that this problem can not solved. So sir kindly credits the due amount rs.761.36 to my credit card and stopped my accidental insurance plan immediately. I have promised not to claim any accidental monetary benefit to your insurance team after successfully withdrawal my accidental insurance plan of hdfc. I am ready to submit all the certificates which is provided by hdfc insurance team.
I think hdfc will care of me and seriously solve my problem.

Thanks with regards

Raju halder
[protected]
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Sep 11, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
HDFC Life Customer Care's response
Hi, if you have any concern with regards to your HDFC Life policy, please provide your policy no and elaborate your concern by writing to [protected]@hdfclife.com from the registered email ID, for us to assist you better. Thanks
 
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