[Resolved] HDFC Bank — subject: credit card smart emi not converted after confirmation - credit card [protected]

Nithin049

from Bengaluru, Karnataka

Nov 5, 2017

Address: 560021

— forwarded message —
From: "nithin m"
Date: nov 4, 2017 7:00 pm
Subject: credit card smart emi not converted after confirmation - credit card [protected]
To:
Cc:

Dear hdfc team,
We are really frustrated to reach your customer executive via no:[protected] & 6160 6161. Tried best to reach more tan 10 times but couldn't make it.

Myself purchased new smartphone as on 08/10/17 via amazon seller services (Statement sheet attached), mumbai for 8449/- for 3 months tenure. But why the bill generated for full amount without the part payable emi option.

Let us now what is the exact amt payable for nov 2017 received statement.

Need call back on undersigned contact no asap.

Regards,

Nithin
[protected]

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Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance