[Resolved] HDFC Bank — super income plan policy

m shunmugavel

from Chennai, Tamil Nadu

Sep 25, 2017

Address: Chennai, Tamil Nadu, 600100

Iam take policy in jun month hdfc people said u pay the policy amount by hdfc credit card nd u have a offer in 0% interest we convert the policy amount by emi.. Still today they didn't convert my emi.. And i call past 3month they didn't atten the call also.. Daily i try 50 time still the didnt atten the call if they atten the call means they answer by unprofessional words (Apadi than panuvom ena vena paniko yarta vena compliant kudu...) like this they are speaking my cibil score was going. Their office - chennai tnagar. Don't buy the policy they are very cheated people.. They giveing fake names also one day they said my name gayathri... One day they said my name is priya one day theu said my name is anitha.

Hdfc contact person
Gayathri - [protected]
Prasanth (Fraud manager) - [protected]
Note : if they pick the call they said any new name or concern person went for meeting (9am to 9pm) or went for lunch in the time of 5pm..

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Oct 28, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

HDFC Life Customer Care's response Hi, please write your issues to us at [protected]@hdfclife.com from your registered Email Id. Alternatively, you may also submit the complaint letter to any of your nearby HDFC Life branch. Post receipt of your complaint, it will be investigated by us and accordingly, the response would be sent to you by us.