[Resolved] HDFC Bank — swiping penalty

Surabhirks

from Chennai, Tamil Nadu

Jul 25, 2017

Address: 625020

Website: netbanking.hdfcbank.com/netbanking

Dear sir,

I purchased a swiping machine for my shop from hdfc bank. After swiping for a complete day, i forgot to give settlement in the machine. The next day after giving settlement, the bank charged me with a penalty.

Swiping amount: 15000
Penalty charged: 116

I am not getting clarity from bank as to why they should charge such penalties.

Kindly solve the case for me.

Thank you

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Aug 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 25, 2017

Updated by Surabhirks My contact number is [protected]

Verified Support

Jul 25, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, TID number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance