[Resolved]  HDFC Bank — tampering of my mobile number in my net banking account

Address:No. 614, 80ft Road, Koramangala 6th Block, Bangalore 560095, Bangalore, Karnataka, 560095

Dear sir,
We are holding a current account with the jayanagar branch at bangalore since a very long time, our account number is [protected] under the name "the parquet company"
Mr. Brahma is the rm with us. We are very surprised to note that my registered mobile number in my netbanking account has been changed without my prior permission. It was[protected] instaed it is now changed to xxxxx 22180 which i don't understand.
Inspite of my repeated telephone calls to the rm this is not rectified.

We find it very unsafe to bank with you and want to close all our association with the jayanagar branch.
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Oct 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2019
HDFC Bank Customer Care's response
Dear Customer,

We wish to state that your mobile number ending with 280 is correctly updated in records. Kindly verify the same and write to us via below URL in case of any issue. https://bit.ly/2Lzhyn3 Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Is that how u attend your customers??
Please refer to the picture of more information where your agent ROHIT RAJPOOT is talking in such way that payment krdo or else I will see you. Is there any professionalism left in HDFC employees or not??

Hi Im Aejaz ahmed s from bangalore its my salary account i felt unhappy
When i checked my account statement, I see a transaction of 177 Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL ST & EC.
already you are looting with gst bla bla and suddenly this also happening please stop this type deduction its not good
Meri Mata jinaki age 70year h HDFC Bank m FD karane aayi thi air unke sath Mera Bhai Bhai Aaya that FD ke rupaye m se BIMA Kar dia Gaya h
I am unable to use my regalia first credit card as I am unable to generate pin. This is because pin generation is blocked due to multiple pin generation attempts. Please ask customer care to contact me at [protected] to resolve this issue.

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