[Resolved]  HDFC Bank — there is a memo present on the debit card

Address: [email protected]

My hdfc savings account has blocked state from last 1 year.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined.
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Aug 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 05, 2020
Updated by Hyderalihipparagi
Bijapur Karnataka India
Verified Support
May 06, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
1 Comment

Comments

Dear sir
Unable to do net banking HDFC bank transaction

It's showing as
There is a low severity memo present in the debit account. There is a memo present in the debit account

Regarda
Dikshitulu
HDFC BANK CUSTOMER

Dikshitulu@35's reply, Jun 5, 2021
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