[Resolved] HDFC Bank — Third party transaction

suf2017

from Kolkata, West Bengal

Jun 8, 2017

Address: Kolkata, West Bengal, 700104

Hdfc has deducted rs.172.5 as a 3rd party cash txn inc st & ec 310517 from my bank account 06 jun 2017. Even the hdfc branch where the money was deposited by, they charged an addition of rs. 150. So in total rs.322.5 was a penalty for adding rs.6500 to the account by a third party. Rs.150/- (Plus taxes & cess). So taxes and cess is of rs.172.5. What is the tax rate applied to?.. I am not sure whether 172.5 is 150+tax rate and service rate. Why did the bank again charged rs.150 on top of that.

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Jul 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 08, 2017

Updated by suf2017 bank account on 06 jun 2017

Verified Support

Jun 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance