[Resolved] HDFC Bank — to close hdfc credit card

rames94

from Hyderabad, Telangana

Jan 30, 2018

Address: Hyderabad, Andhra Pradesh, 500072

Website: HDFC Credit Card Closure

Dear Sir,

I have blocked my HDFC Credit card last 2 months back and still every month im getting Due amount.
I was trying to reach out customer care but unable to connect
Kindly help me to close my credit card without fail

My request is to close my credit card

Thanks and Regards

Ramesh K
Ph Number - [protected]
Card Number - [protected]
HDFC Credit Card

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Mar 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 30, 2018

Updated by rames94 Pls close

Verified Support

Feb 01, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, it is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction. We assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post.

-Bejoy
HDFC Bank Customer Assistance