[Resolved]  HDFC Bank — to remove my credit account from hold state

Address:500023

Dear credit team/ consumer team,

Good evening!

I'm writing this mail in connection to my credit balance of card number [protected].in spite, of deducting due amount i. e 27, 000 from my main account of hdfc sending me miserable messages that again in the next month they will be deducting rs. 5402 as minimum due.

Though the amount has been deducted from my main account and till now they have not release my account from the hold state.

This is a terrible experience and service i'm receiving from hdfc team.

I request you to clear the amount from my credit statement as i have already did the payment and remove from the hold state. they are deducting amount twice.

Hdfc team is giving me tough time and destroying my health.

If not done i'm prepared to take my complaint to the higher authorities.

I look forward to hearing from you at the earliest.

Yours faithfully,

Humera fatima
Was this information helpful?
No (0)
Yes (0)
Nov 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32753
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information