[Resolved] HDFC Bank — Transaction against credit card payment was failed but refund is not received yet

Rashmia

from Yavatmal, Maharashtra

May 1, 2017

Address: 411038

I have made credit card payment of my hdfc credit card worth rs 4500 (Four thousand and five hundred) by using hdfc payzapp.
But my transaction was failed without any proper reason of failure
And i got notification that my refund had been initiated immediately.
I have not received any refund yet. I was awaiting from yesterday
Please look into this asap

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Jun 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance