[Resolved] HDFC Bank — transaction dispute

ashok kumar swami

from Banswara, Rajasthan

Nov 20, 2017

Address: Jaipur, Rajasthan, 302012

Website: www.uniraj.ac.in

Dear Team,

with reference[protected] today i have one university fee payment thru netbanking but fee not deposit & A/c has been debit 5480/-.Error is showing re failed kindly re login .

Kindly request pls credit amount in my a/c urgent basis.

Mob-[protected]

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Nov 23, 2017

Complaint marked as Resolved

Problem resolve

Nov 20, 2017

Updated by ashok kumar swami kindly revert

Nov 21, 2017

Updated by ashok kumar swami Dear Concern,

Kindly revert ASAP.

Nov 22, 2017

Updated by ashok kumar swami Dear Concern,

Kindly resolve my complaint on urgent basis

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

-Manoj
HDFC Bank Customer Assistance

Nov 23, 2017

Updated by ashok kumar swami Thanks to given response