[Resolved]  HDFC Bank — transaction dispute on my credit card

Address: Bareilly, Uttar Pradesh, 243003

The company didn't provide the solution

This is with reference to your e-mail dated february 06, 2019 addressed to our principal nodal officer regarding your hdfc bank credit card account.

We take this opportunity to inform you that we are looking into the queries raised regarding your credit card and will respond to you in 02 working days. We kindly request you to bear with us in the interim.
Kindly note the query reference number for this correspondence is 08895598.

This refernce number i got from hdfc bank credit card managemnet team

So i attached the document of which we have done the transaction form (Phonee pee account copy) & (Bank of baroda account copy).
Sir please provide me the solution sir.

Kindly note the query reference number for this e-mail: [protected]

Hello

Sir / mam

I myself rajesh kumar kashyap this is to inform you that i provide the two attached document in which the solution is written in the document.

I have done a payment on (05-jan-2019) through a (Phone pe account) in which when i am paying the amount and i pay through a credit card 16 digit number in which the credit card number wrongly written in the phone pee account.

My credit card number is this : 4163*7023 i am paying on this credit card number.

But i wrongly pay the 4163*0086 this credit card number is any other customer.

So please u can give me the how can i get the money back?
So i requested you the team please provide me the solution ass soosn as poosible. Plaease i need my money back.

I requetsed you the i already mail on[protected] but nobody call me and not given me the any services.

So i requested the team please provide me the proper solution.

From :

Rajesh kumar kashyap

4163*7023

Mobile no:

[protected]

[protected]
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Mar 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 05 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance
 
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