[Resolved]  HDFC Bank — Transaction failed but amount debited.

Dear HDFC team,

Today early morning i made a transaction via HDFC mobile app, amount has been debited but the transaction was failed with message displayed as Risk high threshold. Amount haven’t credited back to me or to the receiver (please refer to the screenshot). Please check and let me know when will i get my money back.
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Jul 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to write at Grievance.[protected]@hdfcbank.com with complete transaction details to check and assist you further.

-Zubin
HDFC Bank Customer Assistance
 
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