[Resolved]  HDFC Bank — transaction failed but amount deducted

Address: Gurgaon, Haryana, 122001

I tried to do a payment of rs.301 from phonepe app on 19 jult 2017, at that time the transaction was failed, but the same amount was deducted from my credit card. I contact them regarding the same but they told me that they hadn't receive amount from the bank. They told me to contact you regarding the same. My transaction id is nx[protected] so please kindly check the issue, and solve it asap
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Sep 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 29, 2017
Ved Prakash Koli's response
Vikaspuri branch
Jul 29, 2017
Ved Prakash Koli's response
bhai aur behan ko galti se bhi account mat karwana HDFC Bank Vikaspuri
Verified Support
Aug 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Aug 08, 2017
Updated by sachin9876
I shared the details with ref ID on your mail([protected]@hdfcbank.com)
 
2 Comments

Comments

HDFC deducted 2950 rupees from my saving account on 29th July without my notice.

3RD PARTY CASH TXN INC GST 100717-MIR[protected] MIR[protected] 29 Jul 2017 2, 950.00
HDFC Bank Bina matlab ke charg laga raha hai
im vedparkash
Unse Pucho charge kis cheez ka hai to Kehte Hamari Marzi
Hum lagayenge Tum Jo Marzi complaint kar lo

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