[Resolved] HDFC Bank — transaction failed but amount not returned

[Resolved] HDFC Bank — transaction failed but amount not returned

S sasibhushanarao from Samalkot, Andhra Pradesh Sep 8, 2017

My name is sasibhushanarao. A I used payzapp, txn id:[protected]hi74jy2, date:[protected], friday Second one: txn id:[protected]dg49gy7 date:sep8, 2017 Amount deducted in my account not credit in wallet and bank, The customer care always bisy Very cheated and suffered for amount But not received please solve my problem My contact no.[protected] My mail:[protected]@gmail.com Door. No.20-13-15/2 Lankaveedhi street, vizianagaram (Vi) (Po) (Mdl) Viziamnagaram dist-535002 +2 photos Was this information helpful? No (0) Yes (0)
Sep 15, 2017 Complaint marked as Resolved solved my problem, Thank you for HDFC BANK TEAM HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that the bank account transfer for Rs.5000/- initiated on 8th September 2017 has failed due to technical error from the bank's end, and the same will be refunded to your PayZapp wallet within 5 working days. We would also like to inform you that the Wallet to Account transaction of Rs.5000/- initiated, on date 04/09/2017 is successful from our end. Please find below the details for assistance & request you to get in touch with the respective bank for further assistance. Bank Transaction ID:60069989 Beneficiary Account number:[protected] IFSC Code:HDFC0000050 BENF Bank Acc Name:a sasibhushanarao Anay, HDFC Bank Customer Assistance
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