[Resolved]  HDFC Bank — transaction failed

Address: Bangalore Urban, Karnataka, 560068

Yesterday afternoon i added 4000rs to my payzap wallet from my hdfc debit card unfortunately the transaction got failed but money has been deducted from my card but still payzap wallet balance is 100rs which is my old balance please contact me to this number [protected] and this number has been registered for payzap account please do the need full...
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Oct 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that the load money transaction of Rs.4000/- dated 5th September 2017 was failed. The refund has been initiated back to the account on 8th September 2017 to card number ending 1458. Please find below the details for assistance & request you to get in touch with the respective bank for the refund procedure.

Acquiring Reference Number- 74799207248001080162457

Note - Refund will take 5 working days to be credited in the source card from the date of refund.

For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Un authorised activation of plans with my credit card without my knowledge
i am d.Nagadivya i am using hdfc credit card since last 2 year card number ending 4875.Of hdfc kondapur branch. I had received my sepmontly statement in which a charge 1899 has show with one assist mfee.Refund the my money asap.
Sir
I has been applied personal loan before one week, but still there is no reply from bank. Bank person also not pick phone. Hence I will quit my loan application.

Hdfc Bank website shows they will provide personal loan with in three working hour. But actually it is not true

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