[Resolved]  HDFC Bank — transaction failed, no refund till now

Sir,

I made a transaction sum of Rs 5000 from my payzapp to icici bank on 18th August 2017. The transaction was failed and stated that refund will be initiated, i hoped that my refund will be within 5 days but I didn't get the refund to my payzapp. Please refund as soon as possible. I'm in money urgency.

Following is my transaction id.
Txn Id:[protected]nY41bY1

Hoping refund as soon as possible.
Thank you.
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Oct 5, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
 
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