[Resolved] HDFC Bank — transaction has shown be successful but amount not credited in my bank account

GANGS JOY

from Adoni, Andhra Pradesh

Aug 26, 2017

Address: Hyderabad, Andhra Pradesh, 500033

I have a made fund transfer of rs 4000 from payzapp app (App phone no. [protected]) to my account on[protected] the transaction showing successful but money didn't credited in my bank account. I have customer support no. [protected] and ask for clarification of refund they could not give a proper information, attached here transaction receipts. Please resolve my problem asap.

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Oct 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have done an IMPS account transfer for Rs.4000/- on 25-Aug-2017 which is successful from our end. We request you to get in touch with your respective bank with the below mentioned details for further assistance.

Bank transaction Id - 723XXXX285
Bank Account Number - 3XXXXXXX172
Bank IFSC Code - SBIN0004607

-Bejoy
HDFC Bank Customer Assistance