[Resolved] HDFC Bank — transaction id up021690

ravindra1173

from Nagram, Uttar Pradesh

Jul 29, 2017

Address: Gorakhpur, Uttar Pradesh, 273003

Cc no. [protected] the said transaction on date 17/07/2017 of rs. 4331/- failed but the the the available balance of this account is reduced by amount equals the amount of failed transaction.
Please make neccessary correction so i can avail facility.
Please resolve the issue and reverse this amount to cc no. [protected]. On current date 29/07/2017, available balance to my account shold be rs. 11203/-

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Sep 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance