[Resolved]  HDFC Bank — Transaction not reversed in debit card

I have had called the bank 10-15 times now regarding a transaction. The bot takes me to the menu where i can talk to the customer care but then the phone cuts down always saying sorry!
The problem : A transaction wasn't reversed by the bank and the message came yesterday. There are no acknowledgements from the bank but tata cliq has reversed the transaction from their end.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

-Anay
HDFC Bank Customer Assistance
 
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