[Resolved]  HDFC Bank — two wheeler loan

Address: Mcf 325 jeewan nagar part 2 gounchi ballabgarh faridabad 121004

Dear sir
Mera naam gourav or mera aapke yha se ek two wheeler loan chal rha h 63385254 jiski me hamesa time pr emi pay krta rha hu or covid 19 me bhi mene aapki march or april ki emi tak pay ki but may ki me pay nhi kr paya.
Or govt guidelines me bhi yei bataya gya h ki bank covid 19 me koi bhi extra charge ya kisi bhi tarike ka bouncing charge nhi lega but fir bhi mere acount se bounce charge debit kiye gye
Me aapke bank ka kafi time se member hu mene aapke bank ki insurance policy or invest plan credit card jesi kafi service bhi le rakhi h jinki payment kbhi late nhi hui h
Plz govt rbi ki guidelines ko follow kro or kisi bhi tarike ka koi bouncing charge na le
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have checked your loan account and confirm that there is no EMI bounce fee levied to your account. Please take up the matter with your bank from which charges are deducted.

-Nadia
HDFC Bank Customer Assistance
 
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