HDFC Bank — unable to transact - error message

I am trying to transfer an amount through third party transfer but i only get the below message,
"we regret to inform you that we could not complete your transaction. For more details, please contact your nearest hdfc bank branch, or our phonebanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

I tried sending to a new beneficiary and an old beneficiary, but i have been getting the same message.

Unable to transfer money during these kind of bad situation is so terrible and its again causing a lot of problems