HDFC Bank — Unauthorised charge one assist fee

Niswan baig

from Bengaluru, Karnataka

May 23, 2017

Address: 641008

Website: Oneassistmfee

Hi,

Rs-1299/- deducted from my credit card to one assist membership fee.
Without any intimation how you have deducted the amount from my credit card xx0070.
I requested you to cancel this, how you ppl are debiting from my credit card without my permission, this is unacceptable.
Please do not loot money like this from innocent people

Refund the amount and resolve the cancellation request soon

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 25, 2017

Dear Niswan,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepika

Team OneAssist