[Resolved]  HDFC Bank — unauthorised transaction

Address: New Delhi, Delhi, 110015

Website: www.hdfcback.com

Hi, this is very disappointing that i have been trying to call for a reversal of an amount. I had actually taken a consumer loan against a phone for which the emi was delayed i had called the consumer durable team to come and take the payment for inr 3636/- but i paid inr 3650/-, but due to their negligence they had not updated the same in the records and debited inr 4167/-. I had visited the bank and they had no clue as i had a valid receipt for the payment made and i also spoke to the manager and she had provided me a number for ms. Sangeeta tiwari[protected] on 15th jan and she assured me that the amount will be refunded. But till date neither she had called me nor the refund is their and i have written to hdfc bank but still no response. I will be posting this forward to the mouth shut if i don't get the refund, i am very upset and will not recommend hdfc to anyone for sure.